Mark Harrop Business Development Manager

May 18

Seven days to go to NAPHIA Summit

With just seven days to go to the North American Pet Health Insurance Association (NAPHIA) Summit, in Hollywood, Florida, 26-28 May, Aquarium Software Inc is anticipating the biggest and best event ever. With an impressive list of speakers including Eric Norman of NAIC discussing anti-fraud on Tuesday; Louie Gravance extolling the virtues of customer service on Wednesday; and Simon Wheeler from Agria UK providing an in-depth analysis of Europe’s key pet insurance players, bosses at Aquarium are confident this will be a Summit like no other.

“At Aquarium we believe there is a lot the North American pet insurance market can learn from across the pond, so I am particularly looking forward to what Simon has to say,” said Mark Colonnese,  VP Sales and Marketing. “Likewise, Aquarium has for some years been a firm advocate of software in enabling the industry to combat fraud, and with fraud looking like a constant industry theme - there is a great deal to interest delegates at this year’s NAPHIA Summit.”

Last year, the NAPHIA benchmarking report on the state of the industry made compelling reading. Gross written premiums jumped 13% on average from 2009-13, compared to just a 3.5% rise in premiums for personal accident and health policies in the same period. This year’s report will be delivered on the last day of the Summit by Christine Panet-Raymond, enabling companies to identify opportunities to further drive the growth of the industry and uncover the very latest emerging trends.

David B Goodnight, Aquarium Associate, stateside, said: “There is a growing realisation that the pet insurance market has been underestimated in terms of its potential both for growth and Christine’s report will be the first opportunity to see by just how much.” NAPHIA is the perfect place to get on the inside track when it comes to the pet health insurance industry in the US. For Aquarium and others, the event provides an opportunity to meet with peers, network with both new and existing contacts and discuss the latest thoughts on unlocking the industry’s growing potential.

Colonnese concluded: “It is becoming clearer by the day that there is so much more to the pet insurance market than meets the eye, and the Summit is our big chance to exchange best practice and shout about it.”