Mark Harrop Business Development Manager

Oct 29
2015

Pet insurance increases could create taxing dilemma for owners

Pet insurance software expert Aquarium Software has warned pet owners to do the right thing and not let new tax increases set to come into effect as of 1 November dissuade them from insuring their pets. Experts have warned that pet insurance prices are to go up due to the standard rate of Insurance Premium Tax (IPT) increasing...

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Oct 19
2015

Bizarre claims highlight importance of pet insurance

Pet insurance software expert Aquarium Software says a ‘Most Unusual Pet Insurance Claim of the Year’ award highlights the importance of insuring our furry friends. The Hambone Award, run by American pet insurers Nationwide, honours pets who have visited their vet due to bizarre and unusual circumstances and as such result in ...

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Oct 14
2015

Safe Harbour - “Is there anything else I can help you with today?”

Anyone who’s ever had to telephone a call centre will probably admit they’ve been keen to end their call once they’ve obtained what they were phoning for initially. But the recent safe harbour ruling – invalidating an agreement between the US and the European Commission that lets businesses transfer data on European citizens ...

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Oct 12
2015

StepOne tour converges on high profile UK sports venues

Aquarium Software has announced its new customer contact centre solution, StepOne, is to continue its UK roadshow when it hits the Convergence Summit 2015. The market leading telecommunications conference and exhibition which is hosted by Britannic Technologies is to be held on two separate dates at major sporting arenas acros...

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Oct 08
2015

Pets on a plane? Perhaps not plain sailing

Following news that one budget airline is considering allowing pets on its short-haul flights, Aquarium Software, the global pet insurance technology expert, has warned of the problems the move could create. It believes that pet insurers’ technology must be up-to-date to cope with the potential rise in requests for cover, and ...

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Oct 02
2015

New technology winner at Olympia’s Customer Contact Expo

Following the conclusion of the Customer Contact Expo (CCE) at London’s Olympia from 30 September to 1 October, Aquarium Software has declared the event a huge success having received resoundingly positive feedback on new customer contact centre solution – StepOne - from key audiences attending the prestigious event. The new t...

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