Mark Harrop Business Development Manager

Nov 17
2016

Customer are tired of having to repeat themselves again and again

Contact centre management software expert Aquarium Software says many contact centres need to rethink what software solutions and technology they currently operate, following YouGov survey results which show 34 per cent of British people have said they have to re-explain previous conversations they have had with other people w...

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Nov 15
2016

Pet insurance praised for clause clarity

In a world where people are generally suspicious of small print, the pet insurance industry is to be applauded, according to Aquarium Software. Aquarium has published new YouGov research revealing that 64 per cent of pet insurance holders in Britain think the small print on their pet insurance (including policy coverage and ...

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Nov 14
2016

Calls for more accessible gadget insurance for all

New YouGov research commissioned by insurance industry technology specialists Aquarium Software shows that 73 per cent do not have a specific insurance policy for their mobile gadgets. Yet it is the revelation that the two groups in society most likely to need insurance are the least likely to have it, leading Aquarium to ques...

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Nov 07
2016

From the horse’s mouth – veterinarians’ key to pet insurance uptake

Anglo-American pet insurance technology specialist Aquarium Software says guidance from veterinarians to pet owners is crucial when it comes to ensuring animals are correctly insured. A recent study from the North American Pet Health insurance Association (NAPHIA) – of which Aquarium is a Member and supporter - found that many...

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