When it comes to travel insurance, computers can cure cancer catch-all clauses

When it comes to travel insurance, computers can cure cancer catch-all clauses

Jul 17, 2018

With millions of cancer patients locked out of affordable travel insurance, Aquarium Software says modern technology can enable insurers to update outdated systems of medical screening and offer affordable cover to groups priced out unnecessarily.

With 15 million people living with long term medical conditions, the FCA (Financial Conduct Authority) is working with the industry to direct people to specialist travel insurance cover, but modern software can allow all insurers to offer realistically priced cover to many currently excluded.

The latest technology makes bespoke medical assessments a reality.

Apps offering real time screening with a doctor are now a reality, while algorithms can distinguish between cancers and adjust premiums accordingly.

There is a world of difference between stage 4 cancer and having a cancerous freckle removed, and other conditions that have no potential impact on day to day life.

Travel insurance suffers from poor brand loyalty already, and smart apps can change this, not least by treating people as a long-term clients rather than passing punters.

“Medical screening for travel insurance can currently be a very blunt tool,” said Aquarium Software Director, Mark Colonnese.

“Cancer can be a red flag when assessing risk, but some cancer patients could pose less risk than others with seemingly benign sounding conditions.

Software now makes it possible to screen and assess medical conditions with the subtlety, finesse and accuracy necessary, without exposing insurer or policyholder to unacceptable risk,” added Mark.

“Aquarium can give insurers the tools to insure people living with cancer and other medical conditions with confidence,” added Colonnese.

“DevOps means innovative products can be quickly brought to market, so there are real opportunities to develop customer journey models that can help reverse the decline in written premiums.

Intuitive technology eliminates clumsy or blunt customer interactions based around legacy systems; the ability to ask precise and informed questions means the totally uninsurable should be a very small number and not just the preserve of specialist insurers.

I am sure we will see increasing numbers of firms catch onto this in the months and years ahead,” concluded Colonnese.