Ryanair’s ‘rubber’ cheques remind travellers of the need for robust cover

Ryanair’s ‘rubber’ cheques remind travellers of the need for robust cover

Sep 19, 2018

As disgruntled customers rue Ryanair’s bounced compensation cheques, technology specialist Aquarium Software says the unfortunate experience stresses the importance of taking out adequate travel insurance cover. The compensation had been issued to passengers following cancelled or delayed flights, in what has been a difficult summer for the Irish based airline, following a number of pilot and cabin crew strikes.

 One passenger said they were still waiting for the money over a month later, penning in a letter to the airline: "Have contacted your call centre numerous times and just get a generic email saying my case is being delayed because I am obviously not the only person waiting for over a month for compensation.

” Unfortunately, cancelled and delayed flights seem to be becoming ever more common, with an increasing number of airline strikes, particularly at peak travel times, when strikes are designed to have maximum effect.

“One thing people can control when holiday mishaps happen is their travel insurance,” said Aquarium Software Director, Mark Colonnese.

Technology like ours makes it quicker and easier than ever to get insured for a holiday or trip, offering maximum protection against unforeseen events,” added Mark.

“Apps are making bespoke travel insurance available at the touch of a button, with all the small print and Ts and Cs laid out simply, enabling you to make the best choice for your needs,” said Colonnese.

“Another thing to mention on cancellations is that you are still afforded a higher level of consumer protection if you make your booking (over £100) using a credit card.

The Consumer Credit Act 1974 still prevails today, ensuring the credit card company itself is jointly and severally liable for a credit card purchase made via a retailer.

So even if there are annoying credit cards fees to pay, it is worth remembering that a credit card is an extremely powerful consumer weapon, which we’d recommend using in tandem with securing comprehensive travel cover,” concluded Colonnese.